Legal

Privacy Policy

This Privacy Policy explains how LingCoreX.AI collects, uses, stores, and protects personal information and service data when you use our website, dashboard, and API aggregation services.

Effective date: 2026-04-01

TermsPrivacyDPA

1. Data we collect

We may collect account data (such as email and login metadata), billing data, API usage data, and support communication records.

When you call the API, request and response metadata, token usage, model identifiers, timestamps, and error diagnostics may be processed for service delivery and billing.

Account profile and authentication data
API traffic metadata and technical logs
Billing, balance, and payment records
Support and security incident records

2. How we use data

We use data to operate the platform, authenticate users, route and process requests, prevent abuse, settle usage-based billing, and provide support.

We may also use aggregated or de-identified operational metrics to improve stability, capacity planning, and product quality.

4. Data sharing and third parties

As an aggregation platform, we may transmit request content and metadata to selected upstream model providers to fulfill your API calls.

We may share limited data with infrastructure, analytics, compliance, or payment partners under contractual safeguards.

We do not sell your personal data.
Third-party providers may process data under their own policies.

5. Data retention

We retain data for as long as necessary to provide services, resolve disputes, enforce agreements, and satisfy legal, accounting, or security requirements.

Retention periods can vary by data category and operational necessity.

6. Security measures

We apply reasonable technical and organizational measures to protect data from unauthorized access, misuse, or disclosure.

No online system can guarantee absolute security; you should also implement key management, least-privilege access, and application-level controls.

7. Cross-border processing

Because upstream model providers and infrastructure can be globally distributed, data may be processed in multiple countries or regions.

By using the service, you acknowledge potential cross-border transfers subject to applicable legal protections.

8. Your rights

Subject to local law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data.

You may also request account closure and deletion of data that we are not required to retain by law.

9. Cookies and similar technologies

Our website and dashboard may use cookies or equivalent technologies for session management, security, and basic analytics.

You can adjust browser settings, but disabling certain cookies may affect login or product functionality.

10. Children and minors

The services are not intended for children under the age required by applicable law to consent to data processing.

If you believe a minor submitted personal information without authorization, contact us to request review and removal where appropriate.

11. Policy updates

We may update this Privacy Policy from time to time. Material changes will be posted with a revised effective date.

12. Contact

For privacy inquiries or requests, contact the support channel listed in your dashboard or service agreement.

Important

Where local law grants you additional rights, this policy should be interpreted together with those mandatory legal protections.