1. Data we collect
We may collect account data (such as email and login metadata), billing data, API usage data, and support communication records.
When you call the API, request and response metadata, token usage, model identifiers, timestamps, and error diagnostics may be processed for service delivery and billing.
2. How we use data
We use data to operate the platform, authenticate users, route and process requests, prevent abuse, settle usage-based billing, and provide support.
We may also use aggregated or de-identified operational metrics to improve stability, capacity planning, and product quality.
3. Legal basis and consent
Depending on your jurisdiction, we process data based on contract performance, legitimate interests, legal obligations, and where required, your consent.
You are responsible for obtaining all necessary permissions from your end users when submitting data through the API.
5. Data retention
We retain data for as long as necessary to provide services, resolve disputes, enforce agreements, and satisfy legal, accounting, or security requirements.
Retention periods can vary by data category and operational necessity.
6. Security measures
We apply reasonable technical and organizational measures to protect data from unauthorized access, misuse, or disclosure.
No online system can guarantee absolute security; you should also implement key management, least-privilege access, and application-level controls.
7. Cross-border processing
Because upstream model providers and infrastructure can be globally distributed, data may be processed in multiple countries or regions.
By using the service, you acknowledge potential cross-border transfers subject to applicable legal protections.
8. Your rights
Subject to local law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data.
You may also request account closure and deletion of data that we are not required to retain by law.
10. Children and minors
The services are not intended for children under the age required by applicable law to consent to data processing.
If you believe a minor submitted personal information without authorization, contact us to request review and removal where appropriate.
11. Policy updates
We may update this Privacy Policy from time to time. Material changes will be posted with a revised effective date.
12. Contact
For privacy inquiries or requests, contact the support channel listed in your dashboard or service agreement.
Important
Where local law grants you additional rights, this policy should be interpreted together with those mandatory legal protections.